General Terms and Conditions
(General Terms and Conditions for Services to People)
§ 1 Scope of application
The business relationship between the Provider and the Client shall be governed exclusively by the following General Terms and Conditions (GTCs) in the version valid at the time of conclusion of the contract.
§ 2 Contractual content
The provider offers spiritual healing / distance healing / energy work services in individual sessions. In addition, (online) seminars and training courses in the field of spiritual healing and energy work are also offered.
§ 3 Conclusion of contract
You can register for our services in writing, by e-mail or by telephone. Your registration for an event/individual session constitutes a binding offer for us to conclude a contract. A contract is only concluded when we confirm your registration.
§ 4 Payment modalities
The prices published at the time of booking apply. All prices for individual sessions or events aimed at consumers include the applicable statutory VAT. Payment of the price for the service is due immediately upon conclusion of the contract. If face-to-face seminars are held, travel costs and expenses for meals and accommodation are not included in the price. The customer can pay the fee by invoice / PayPal / instant bank transfer / credit card.
§ 5 Deadlines and cancellation
An appointment for an individual session is agreed in advance for a fixed time. Fixed appointments that are not taken up will be charged with a cancellation fee of 100 % of the agreed fee for this session. The cancellation fee is due immediately. The above payment obligation shall not apply if the appointment is canceled at least 48 hours in advance or if the client is unable to attend for good cause through no fault of his own (e.g. in the event of sudden illness or accident). Cancellation of seminars and training courses is free of charge up to 14 days before the start of the event. If you cancel up to seven days before the start of the event, half of the seminar price is due. If you cancel between three and one day before the seminar or training course, the full participation fee is due.
§ 6 Cancellation policy
Link to the Cancellation policy
§ 7 Cancellation of events
The provider reserves the right to cancel or postpone individual sessions/seminars and events for good cause, in particular if a minimum number of participants is not reached, in the event of illness or for other important reasons for which the provider is not responsible. All payments already made by you will of course be refunded in full.
§ 8 Leaving events prematurely
The course fee will not be refunded if you leave a course or event prematurely.
§ 9 Copyrights and rights of use
All event documents, recordings of webinars, videos and software are protected by copyright. All rights, including the reprinting and reproduction of these documents or parts thereof, are reserved by the provider. No part of these documents, including excerpts, may be reproduced in any form without the written permission of the provider, not even for the purposes of teaching, in particular processed using electronic systems, duplicated, distributed or used for public reproduction. Event documents may only be used by participants personally and for their respective professional purposes. Purchased recordings of webinars or videos only authorize the purchaser to use the copyrighted content for their own professional purposes.
§ 10 Liability
Claims for damages by the customer are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents. In addition, the amount of the claim for damages is limited to the foreseeable damage typical for the contract.
§ Section 11 Information on the Consumer Dispute Settlement Act
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform) at http://ec.europa.eu/consumers/odr/. The provider is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
§ 12 Final provision
Contracts between the Supplier and the Customer shall be governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods and private international law.